Aaron's Digital Marketing Comp.

UGA Digital Marketing Competition

Understanding the Target Audience: Millennial Insights

Our campaign began with an in-depth exploration of our target audience: Millennials. Research showed that 90% of Millennials value authenticity, and 73% prefer a "do-it-yourself" approach when it comes to home decor and furnishings. This insight was vital in shaping our campaign to foster a genuine connection between the brand and its consumers.

We created detailed customer personas, like "Alice" and "Aspyn," who reflected the preferences of our target market. These personas highlighted the importance of comfort, convenience, and price in shopping decisions, guiding our strategy in addressing consumer needs.

Introducing the Campaign: Personalized Shopping with Aaron's

The core of our campaign revolved around personalization. We designed an "Aaron's Aesthetic Quiz," an interactive experience on the Aaron's website that guided consumers to find their ideal home decor style. By answering a series of questions about lighting, color schemes, and furniture preferences, consumers received tailored recommendations, enhancing their shopping journey. This quiz was followed by personalized Pinterest boards, connecting consumers to specific products that matched their aesthetic.

Campaign Tactics: Engaging Across Multiple Channels

Our multi-channel marketing strategy included:

  • App Chat Channels: Consumers could interact with Aaron's representatives and other customers in chat channels dedicated to topics like budgeting tips, DIY projects, and decor inspiration. This created a community space for sharing ideas and tips, fostering brand engagement.
  • Social Media Integration: We launched the #MyAarons Design Contest, encouraging users to share photos of their home designs using Aaron's products. The contest allowed customers to showcase their unique style and connect with others, building a sense of community around the brand.
  • AI-Powered Interior Design: We introduced "Ari," an AI interior designer, within the Aaron's app. Ari provided tailored advice, furniture exchange options, and design solutions, enhancing customer interaction and adding value to the shopping experience.

Key Learnings from the Campaign

Personalization is Key: By tailoring the shopping experience through quizzes, personalized Pinterest boards, and AI-powered design solutions, we learned how personalization fosters stronger consumer-brand connections and enhances the shopping journey. Multi-Channel Engagement: Engaging customers across multiple channels (social media, app chat, and influencers) creates a holistic experience, increasing brand touchpoints and encouraging interaction. ROI-Focused Planning: Developing a detailed budget and projecting ROAS helped us understand the financial implications of our marketing efforts, emphasizing the importance of aligning marketing tactics with expected revenue outcomes.

This digital marketing competition provided invaluable insights into how brands can create engaging, consumer-centric campaigns. By focusing on authenticity, personalization, and community-building, we devised a campaign that could significantly boost brand engagement and drive revenue for Aaron's.

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